The ultimate guide to custom AI apps for your e-commerce operations

Learn how custom AI apps built in GlideOS help e-tail businesses replace spreadsheets and disconnected tools with connected workflows and real-time operational data

Table of Contents

• Why build custom e-tail apps in GlideOS?
• Benefits of GlideOS apps for your e-tail business
• Supply chain and fulfillment
  1. Inventory manager
  2. Channel allocation app
  3. Fulfillment tracking app
  4. Carrier performance app
  5. Warehouse receiving and inspection app
• Commercial and pricing
  6. Product catalog and SKU management app
  7. Subscription operations management app
• Finance operations
  8. Chargeback and dispute management app
  9. Payment reconciliation app
• Customer operations
  10. Returns and refunds tracker
  11. Customer service operations app
• Marketing operations
  12. Content operations and AI content studio
  13. Campaign and creative operations app
  14. Customer relationship management (CRM) app
• Vendor and team operations
  15. Retail integration ops hub
  16. Vendor management app

Why build custom e-tail apps in GlideOS?

GlideOS replaces the spreadsheets and disconnected tools holding your online retail operation together with connected apps that run on live data.

• Flexible: GlideOS is more adaptable than off-the-shelf software and builds apps around how your operation actually works. If your fulfillment process has a step no standard tool accounts for, you add it.
• Fast to build: Building custom apps in GlideOS takes days or weeks instead of months. There’s no lengthy development cycle and no need to hire engineers.
• Mobile accessible: Every GlideOS app works on desktop and mobile.
• Connect to all your data: Connect the spreadsheets and software you already use, or store new data directly in GlideOS.
• Multiple apps: Your data powers multiple apps for different teams, purposes, and access levels.
• Easy to scale: Adding a new sales channel means connecting it to GlideOS.
• Secure: All your GlideOS apps run on enterprise-grade infrastructure with essential compliance measures.

Benefits of GlideOS apps for your e-tail business

• Real-time visibility: Live, accurate view of how your e-commerce business is performing across sales channels.
• Single source of truth: Every GlideOS app uses the same underlying data.
• Automated workflows: Automate tasks to improve efficiency.
• Visual data display: Display images and data cohesively.
• Live dashboards: Create real-time visualizations of metrics.

Supply chain and fulfillment

Custom GlideOS apps bring supply chain data together for accurate, real-time information.

1. Inventory manager

A custom inventory manager app provides accurate stock counts, integrating data from all sales platforms automatically. AI features help with inventory decisions.

2. Channel allocation app

This app recommends inventory reallocation between sales channels based on defined rules and AI recommendations.

3. Fulfillment tracking app

Provides a view of every order across sales channels, tracking metrics such as on-time shipment rates.

4. Carrier performance app

Tracks carrier performance against commitments using comprehensive data analysis.

5. Warehouse receiving and inspection app

Creates accurate records of received items, allowing for immediate issue identification.

Commercial and pricing

Custom apps streamline products, pricing, and subscription management.

6. Product catalog and SKU management app

This app simplifies product management by maintaining one master record for each SKU.

7. Subscription operations management app

Allows tracking of subscription health metrics and managing subscriber details.

Finance operations

8. Chargeback and dispute management app

Helps manage disputes by consolidating evidence from various sources.

9. Payment reconciliation app

Streamlines the reconciliation process across sales channels, reducing discrepancies.

Customer operations

10. Returns and refunds tracker

Provides a complete view of returns across channels with actionable insights.

11. Customer service operations app

Centralizes customer service cases, connecting all necessary data in one place.

Marketing operations

12. Content operations and AI content studio

Manages content workflow effectively across channels.

13. Campaign and creative operations app

Allows for planning, monitoring, and measuring campaigns efficiently.

14. Customer relationship management (CRM) app

Consolidates customer interactions into a single view.

Vendor and team operations

15. Retail integration ops hub

Helps in identifying data discrepancies across connected systems.

16. Vendor management app

Provides a comprehensive view into managing vendor relationships effectively.

Build an operating system for your online business

Start building and integrating apps based on the highest priorities to enhance e-commerce operations.