# The ultimate guide to custom AI apps for your e-commerce operations

Learn how custom AI apps built in GlideOS help e-tail businesses replace spreadsheets and disconnected tools with connected workflows and real-time operational data

## Table of Contents
   - Why build custom e-tail apps in GlideOS?
   - Benefits of GlideOS apps for your e-tail business
   - Supply chain and fulfillment
     1. Inventory manager
     2. Channel allocation app
     3. Fulfillment tracking app
     4. Carrier performance app
     5. Warehouse receiving and inspection app
   - Commercial and pricing
     6. Product catalog and SKU management app
     7. Subscription operations management app
   - Finance operations
     8. Chargeback and dispute management app
     9. Payment reconciliation app
   - Customer operations
     10. Returns and refunds tracker
     11. Customer service operations app
   - Marketing operations
     12. Content operations and AI content studio
     13. Campaign and creative operations app
     14. Customer relationship management (CRM) app
   - Vendor and team operations
     15. Retail integration ops hub
     16. Vendor management app

## Why build custom e-tail apps in GlideOS?

GlideOS replaces the spreadsheets and disconnected tools holding your online retail operation together with connected apps that run on live data.

- **Flexible:** GlideOS is more adaptable than off-the-shelf software and builds apps around how your operation actually works. If your fulfillment process has a step no standard tool accounts for, you add it.
- **Fast to build:** Building custom apps in GlideOS takes days or weeks instead of months. There’s no lengthy development cycle and no need to hire engineers.
- **Mobile accessible:** Every GlideOS app works on desktop and mobile.
- **Connect to all your data:** Connect the spreadsheets and software you already use, or store new data directly in GlideOS.
- **Multiple apps:** Your data powers multiple apps for different teams, purposes, and access levels.
- **Easy to scale:** Adding a new sales channel means connecting it to GlideOS.
- **Secure:** All your GlideOS apps run on enterprise-grade infrastructure with essential compliance measures.

## Benefits of GlideOS apps for your e-tail business

- **Real-time visibility:** Live, accurate view of how your e-commerce business is performing across sales channels.
- **Single source of truth:** Every GlideOS app uses the same underlying data.
- **Automated workflows:** Automate tasks to improve efficiency.
- **Visual data display:** Display images and data cohesively.
- **Live dashboards:** Create real-time visualizations of metrics.

## Supply chain and fulfillment

Custom GlideOS apps bring supply chain data together for accurate, real-time information.

### 1. Inventory manager

A custom inventory manager app provides accurate stock counts, integrating data from all sales platforms automatically. AI features help with inventory decisions.

### 2. Channel allocation app

This app recommends inventory reallocation between sales channels based on defined rules and AI recommendations.

### 3. Fulfillment tracking app

Provides a view of every order across sales channels, tracking metrics such as on-time shipment rates.

### 4. Carrier performance app

Tracks carrier performance against commitments using comprehensive data analysis.

### 5. Warehouse receiving and inspection app

Creates accurate records of received items, allowing for immediate issue identification.

## Commercial and pricing

Custom apps streamline products, pricing, and subscription management.

### 6. Product catalog and SKU management app

This app simplifies product management by maintaining one master record for each SKU.

### 7. Subscription operations management app

Allows tracking of subscription health metrics and managing subscriber details.

## Finance operations

### 8. Chargeback and dispute management app

Helps manage disputes by consolidating evidence from various sources.

### 9. Payment reconciliation app

Streamlines the reconciliation process across sales channels, reducing discrepancies.

## Customer operations

### 10. Returns and refunds tracker

Provides a complete view of returns across channels with actionable insights.

### 11. Customer service operations app

Centralizes customer service cases, connecting all necessary data in one place.

## Marketing operations

### 12. Content operations and AI content studio

Manages content workflow effectively across channels.

### 13. Campaign and creative operations app

Allows for planning, monitoring, and measuring campaigns efficiently.

### 14. Customer relationship management (CRM) app

Consolidates customer interactions into a single view.

## Vendor and team operations

### 15. Retail integration ops hub

Helps in identifying data discrepancies across connected systems.

### 16. Vendor management app

Provides a comprehensive view into managing vendor relationships effectively.

## Build an operating system for your online business

Start building and integrating apps based on the highest priorities to enhance e-commerce operations.
